Welcome to CX Circle
World Tour 2024
Your go to-source for all things customer experience.
Uncover trends for crucial digital KPIs with the 2024 Digital Experience Benchmark Report → Access the benchmarks
Your go to-source for all things customer experience.
Browse our global content library for the latest digital trends, industry insights and practical advice from leading brands.
Rob Sleath, Senior Optimisation Manager, Lovehoney
Gary Roth, Director of Business Value Services, Contentsquare
Quaetapo, Senior Manager Program Delivery, RM Williams
With cost per visit jumping an astonishing +9.4% last year (while conversion rates dropped), every visit is now more valuable than ever.
Uncover trends for crucial digital KPIs and learn how to maximize the value of each visit with actionable insights and best practices designed to elevate the entire customer journey.
CX Circle NYC was all about sharing advice, inspiration and predictions for this new era of digital experience. During the event, Clarins’ Director of eCommerce, Edouard Madec chatted with us about the biggest digital experience trends for 2024, tips for preparing for peak season and leveraging DXA tools to better the customer experience.
Discover the trends shaping digital customer experiences and what you can do to prepare your business for 2024—and beyond.
and never miss an event!